Shipping policy

Last Updated
September 30, 2026

Thank you for shopping with Viewyouth.

This Shipping Policy explains how Viewyouth processes, ships, and delivers orders placed through the Viewyouth website. Please review this policy before placing an order.

1. Order Processing Time

Viewyouth's standard order processing time is 1–3 business days.

Orders are reviewed and processed after payment confirmation.

During peak seasons, promotional events, holidays, or periods of unusually high order volume, processing times may be slightly extended. If a significant delay occurs, Viewyouth may contact the customer using the contact information provided with the order.

2. Shipping Destination

Viewyouth ships orders within the United States and may accept orders for other destinations where shipping is available during checkout.

Shipping availability may depend on the delivery address, product availability, and shipping options displayed during checkout.

Customers are responsible for providing complete and accurate shipping information before submitting an order.

3. Estimated Shipping Transit Time

For orders shipped within the United States:

• Order Processing Time: 1–3 business days
• Shipping Transit Time: 6–9 business days after the order has been processed and shipped

Shipping transit time refers to the period after an order has been processed and shipped. It is separate from Viewyouth's order processing time.

Shipping and delivery estimates are estimates only and are not guaranteed.

Delays may occur due to weather conditions, carrier delays, holidays, high shipping volume, address verification issues, or other circumstances beyond Viewyouth's reasonable control.

Shipping transit times for destinations outside the United States may vary depending on the destination and applicable shipping arrangements.

4. Shipping Costs

Viewyouth offers free standard shipping on eligible orders shipped within the United States unless otherwise stated during checkout.

If shipping charges apply to an order, the applicable shipping cost will be displayed during checkout before payment is completed.

For destinations outside the United States, shipping availability and applicable shipping charges, if any, will be displayed during checkout where available.

5. Order Tracking

After an order is shipped, Viewyouth will provide applicable shipping information and tracking details according to the shipping service used for the order.

Tracking information may not become available immediately after an order has been shipped. Customers should allow additional time for the carrier's tracking system to update.

If tracking information does not appear or does not update as expected, customers may contact Viewyouth at hello@viewyouth.com with their order number.

6. Shipping Carriers and Fulfillment

Orders may be shipped through applicable shipping carriers or logistics providers depending on the order, destination, product availability, and shipping arrangements.

The shipping service used for an order may vary. Applicable shipping information and tracking details will be provided after shipment where available.

7. Incorrect or Incomplete Shipping Information

Customers are responsible for providing complete and accurate shipping information when placing an order.

Please carefully verify your:

• Full name
• Street address
• Apartment, suite, or unit number, if applicable
• City
• State
• ZIP code or applicable postal code
• Phone number
• Email address

Incorrect or incomplete shipping information may result in shipment delays, returned packages, or unsuccessful delivery.

If you notice an error after placing an order, please contact Viewyouth at hello@viewyouth.com as soon as possible.

Viewyouth will make reasonable efforts to assist with available options, but changes cannot be guaranteed once order processing has begun or the order has already been shipped.

8. Lost, Delayed, or Missing Packages

If an order appears delayed, lost, or marked as delivered but cannot be located, please contact Viewyouth at hello@viewyouth.com with your order number and available tracking information.

Customers may also be asked to:

• Verify the shipping address used for the order.
• Check around the mailbox, front door, or other applicable delivery locations.
• Ask household members, neighbors, building management, or reception staff where applicable.
• Contact the shipping carrier for additional delivery details.

Viewyouth will review the available order and shipping information and work with the customer to determine the appropriate next steps.

9. Failed Delivery or Returned Packages

If a package is returned because of an incorrect address, unsuccessful delivery attempts, refusal of delivery, or another customer-related reason, Viewyouth may contact the customer using the available contact information.

Viewyouth will review the available order and shipping information and work with the customer to determine the appropriate next steps based on the circumstances.

10. Damaged or Incorrect Items

Please inspect your order after delivery.

If an order arrives damaged, defective, or incorrect, please contact Viewyouth at hello@viewyouth.com as soon as possible.

To help Viewyouth review the request, customers may be asked to provide:

• Order number
• Clear photographs of the product
• Photographs of the packaging, if applicable
• A brief description of the issue

Viewyouth will review the situation and provide an appropriate resolution in accordance with the Viewyouth Return & Refund Policy.

11. Contact Information

If you have questions regarding shipping, delivery, tracking, or your order status, please contact Viewyouth.

Store Name
Viewyouth

Website
www.viewyouth.com

Business Address
900 Holly Anne Ln, Aubrey, TX 76227, United States

Customer Support Email
hello@viewyouth.com

Customer Support Phone
+1 605 944 8624

Customer Support Hours
Monday – Saturday: 9:00 AM – 6:00 PM CT
Sunday: Closed